Shipping and Returns

 

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Shipping:

Plusplush.com ships in Europe and in many other Countries! See Countries where we ship, on checkout page, product page or in Terms and Conditions page. In-stock orders normally ship within 1-2 business days.We can take within 3-5 days to elaborate standard orders. We can ship from our warehouses in UE, RPC or other Extra UE Nations and it’s takes generally from 15 to 30 days. Some items may ship separately. We cannot split up an order and ship to multiple locations. If you wish to send items to different locations, you will need to place a separate order for each shipping address. Multiple orders placed on the same day can be combined, please write us info@plusplush.com. Under any circumstances, +P or plusplush.com not be liable for delays for public holidays or unexpected of any kind.

To get an exact shipping cost use our handy shipping calculator in the cart section at checkout when it is expected. Some orders are subject to import taxes due to size and weight. This is out of our control and unfortunately the customer pays this fee.

 

Return Policy:

Plusplush.com accepts returns of items still in new condition with tags for a refund or exchange within 60 days from date of your payment. Please email info@plusplush.com and let us know why you’d like to return your item(s). Refunds are processed in the form of the original payment. We require you to pay for the shipping back to our warehouse. Feel free to write an email or send to us a message in the contact section to more informations or answers. We try to make our best for make our clients satisfied.

 

Tracking:

An email with tracking information will be sent once an order has been shipped (with most carriers). Tracking is not available on International Economy Shipping.

 

 

Exchange Policy:

We require you to pay return shipping to our warehouse and the shipping cost for your replacement item(s).

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